Shipping policy
All orders are shipped from our Los Angeles warehouse 🇺🇸
Orders are processed within:
1–2 business days
United States Shipping
| Method | Cost | Delivery Time |
|---|---|---|
| Standard Shipping | $3.99 (Free over $50) | 3–5 business days |
| Expedited Shipping | $9.99 | 2–3 business days |
International Shipping
| Region | Standard | Time | Expedited | Time |
|---|---|---|---|---|
| Canada | $6.99 | 5–8 days | $14.99 | 3–5 days |
| UK & Europe | $7.99 | 6–10 days | $14.99 | 4–7 days |
| Australia | $7.99 | 6–10 days | $14.99 | 4–7 days |
| Asia | $7.99 | 5–8 days | $14.99 | 3–5 days |
| Rest of World | $9.99 | 7–12 days | $19.99 | 5–8 days |
👉 Free shipping over $75
Order Processing
- Orders ship within 1–2 business days
- Orders placed on weekends ship next business day
- You’ll receive tracking via email
Tracking
Tracking updates typically within:
24–48 hours after shipment
Delivery Issues
If your order shows delivered but not received:
📧 Contact us: flocompany719611@gmail.com
We’ll resolve it ASAP.
Duties & Taxes
- International orders may incur customs fees
- These are set by your country
- FLOOO is not responsible for these charges
Returns & Exchanges
- Accepted within 30 days
- Processed within 48 hours after receiving return